Cost-of-living support for millions of households
More than £15 billion has been allocated to an unprecedented support package to help millions of households in the UK...READ MORE
The UK lags behind international markets including Germany, Singapore and UAE in making it easy for customers to interact with large organisations.
Nearly three-quarters (73%) of UK consumers have expressed frustration at how difficult it is, when interacting with an organisation, to switch from one means of communication to another without having to start the process over again.
Read more at CommsBusiness.