New export hotline to help business break into EU

Businesses that export to the EU will be offered support from the hotline, called the Export Support Service, on things like “queries around rules of origin” and “recognising professional qualifications and entering new markets”.

The “one-stop shop” brings together UK government information, making it easier for exporters to access advice and support.

The UK currently exports around £288 billion worth of goods to the rest of Europe.

Following extensive engagement with businesses, the Department for International Trade (DIT) is making it easier for exporters and those considering exporting to access the information they need to export to the rest of Europe.

From queries around rules of origin, to guidance on recognising professional qualifications and entering new markets, the Export Support Service will provide a single point of contact. It will help exporters navigate a range of complex information simply and quickly.

“We are listening to the needs of businesses and that’s why we’re launching this fantastic new one-stop shop service, making it easier for British companies to export to Europe,” International Trade Secretary Anne-Marie Trevelyan said.

“We are focused on helping exporters fulfil their potential. Having a dedicated export support team at the end of a phone ready to help will ensure they can access the information they need, and get on with the job of selling their world-class products and services abroad, in turn helping the UK to build back better.”

Confederation of British Industry’s international director Andy Burwell said the new helpline and practical government support for UK exports to Europe are a step forward, and in line with CBI calls to support firms with their exporting journey.

“A free to use service to help businesses navigate trading with the UK’s biggest market will be hugely beneficial, particularly to SMEs,” he said.

“Our data shows supporting a new generation of SME exporters could boost UK export revenues by an additional £20bn by 2030.”

Federation of Small Businesses national chair Mike Cherry said one of the big barriers for small businesses trying to export has been access to key information and he hopes the hotline will provide welcome information and guide small exporters onto the market.

The service comes ahead of the upcoming launch of the government’s Export Strategy that aims to drive economic recovery and level up the entire country.

The strategy will promote UK businesses’ ability to seize the opportunities to sell goods and services around the globe. It will ensure our most productive businesses can compete using our new independent trade policy, supporting jobs and prioritising the UK’s most dynamic sectors.