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Cash-strapped households unable to afford their monthly energy bills are being pushed on to prepayment meters in record numbers, with 10,000 a month forecast to be installed this winter as the cost of living crisis deepens.
The price comparison website Uswitch said the startling trend – after more than two years when the number of meters has been falling as more homes moved to direct debit – was a worrying sign, as customers could disconnect when usage and bills were likely to be highest at the coldest time of the year.
The vast majority of suppliers put struggling customers on prepayment meters rather than disconnecting them. However, many of those customers then effectively disconnect themselves by not topping up the meter. Prepayment meters also cost the average household about £50 more a year in standing charges compared with an equivalent direct debit customer.
Read more at The Guardian