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UK banks failing to properly help victims of fraud, says Which?

The UK’s biggest banks are failing to properly help fraud victims, leaving them “feeling abandoned at a time of crisis and exposed to future scams,” the consumer group Which? has claimed.

UK banks failing to properly help victims of fraud, says Which?
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  • Shared by RiskScreen
  • August 05, 2021
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Which? found that customers often struggled to contact their bank after they had been a victim of a scam, including one HSBC customer who waited a total of seven hours on hold and racked up a £50 phone bill.

Read more at RiskScreen.

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