HMRC backflips on helpline closure announcements
HMRC has backflipped on this week's announcement that long periods of shutdown for self-assessment and VAT helplines,...
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HMRC Post Office accounts customers have until April 2022 now to change their account details.
The department said it recognises the vital financial support tax credits, Child Benefit and Guardian’s Allowance can provide to individuals and families; and wants to give them every opportunity possible to receive the benefits to which they are entitled.
HMRC has arranged a one-off extension to the contract with the Post Office allowing customers until 5 April 2022 to provide alternative account details to HMRC. This means that the 13,000 customers, who are still to notify HMRC, will temporarily be able to continue to receive their payments into their Post Office account, giving them extra time to set up new accounts and notify the department.
HMRC is still encouraging those benefiting from the extension to switch their account at the earliest opportunity. Around 137,000 customers have already provided updated bank account details.
Customers can choose to receive their benefit payments to a bank, building society or credit union account. If they already have an alternative account, they can contact HMRC now to update their details.
Child Benefit and Guardian’s Allowance customers can use their Personal Tax Account to provide revised account details, change their bank account details via GOV.UK or by contacting the Child Benefit helpline on 0300 200 3100. Tax credits customers can change their bank account details by contacting the tax credits helpline on 0345 300 3900. If customers cannot open a bank account, they should contact HMRC.